1. What types of grooming products do you sell?
We offer a wide range of grooming products including hair clippers, electric shavers, accessories, and pet grooming tools.
2. Are your hair clippers suitable for professional use?
Yes. Our clippers are designed for both professional barbers and home users. They feature high-performance motors and precision blades.
3. Can I use your pet grooming tools on all breeds?
Our pet grooming tools are safe for most dog and cat breeds. For large or thick-coated pets, we recommend high-power trimmers.
4. Do your electric shavers support USB charging?
Yes, all of our electric shavers are USB rechargeable and include charging cables.
5. How long does it take to fully charge a clipper or shaver?
Charging typically takes 2–3 hours, with usage time ranging from 60 to 120 minutes depending on the model.
6. Do you provide instructions with each product?
Yes. Every item includes a user manual, and additional video tutorials may be available on our website.
7. How can I place an order?
Simply browse our website, add items to your cart, and check out using your preferred payment method.
8. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other secure payment gateways.
9. Do you charge for shipping?
Shipping is free on orders over a specified amount (e.g. $49). Standard shipping fees may apply to smaller orders.
10. How long does delivery take?
Orders are usually shipped within 1–2 business days. Standard U.S. delivery takes 3–7 business days.
11. Do you offer international shipping?
Not at this time. We currently ship within the United States only.
12. Can I return or exchange a product?
Yes. We offer a 30-day return policy on unused items. Please contact us before sending anything back.
13. What if my product arrives damaged or defective?
Contact our support team within 7 days of delivery. We will arrange a replacement or full refund after verification.
14. How do I contact customer service?
You can reach us via email at [email protected] or by phone at +1 (570) 257-6454 during business hours.
15. Is my personal information safe on your website?
Absolutely. We use secure SSL encryption and do not store your payment information. Your data is protected and never shared without consent.