Shipping Policy

Effective Date: June 25, 2025
Company: THINKBOT SOLUTIONS LLC

1. Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays.


2. Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.


3. Domestic Only

At this time, we do not offer international shipping.


4. Shipping Methods

We use reliable carriers such as USPS, UPS, and FedEx, depending on your location and package size.


5. Standard Delivery Time

Standard shipping typically takes 3–7 business days after your order has been processed.


6. Expedited Shipping

Faster delivery options may be available at checkout for an additional fee.


7. Free Shipping Threshold

We offer free shipping on orders over $49 (after discounts, before tax).


8. Shipping Costs

Orders below the free shipping threshold will incur a flat-rate shipping fee shown during checkout.


9. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor delivery status.


10. Undeliverable Packages

If a package is returned due to an incorrect address, we may charge a reshipping fee to resend it.


11. Delivery Delays

Shipping delays may occur due to weather, carrier issues, holidays, or high-volume periods. We appreciate your understanding.


12. Lost or Missing Packages

If your package is marked as “Delivered” but you did not receive it, please contact us within 7 days.


13. Damaged Items in Transit

If your order arrives damaged, please take photos and contact us immediately for a replacement or refund.


14. Split Shipments

Some orders may ship in multiple packages. You’ll receive separate tracking numbers for each.


15. Contact for Shipping Issues

For questions or issues related to shipping, contact us at:
[email protected]
+1 (570) 257-6454